Privacy Policy

MediaWall Directory ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

1.1 Information You Provide

• Account Information: When you register as a company, we collect your name, email address, password, and business details (company name, phone, address, license number, etc.).
• Quote Requests: When you submit a quote request (lead), we collect your name, email, phone number, city, state, and message.
• Reviews: When you leave a review, we collect your name, optional email, and review content.
• Media: Photos and videos uploaded by companies for their profiles and projects.

1.2 Information Collected Automatically

• Log Data: Your IP address, browser type, operating system, referring URLs, pages visited, and timestamps.
• Cookies: We use session cookies to maintain your login state. We do not use third-party tracking cookies.
• Analytics: We may use privacy-respecting analytics to understand usage patterns.

2. How We Use Your Information

• To provide and maintain the Service
• To process and display company listings and project portfolios
• To deliver quote requests (leads) to the appropriate companies
• To send you confirmation emails when you submit a quote request
• To notify companies when they receive new leads
• To display reviews on company profiles
• To improve and optimize the Service
• To detect and prevent fraud or abuse
• To comply with legal obligations

3. How We Share Your Information

3.1 With Listed Companies

When you submit a quote request, your name, email, phone, and message are shared with the company you selected (or the company associated with the project). This is the core function of the Service.

3.2 Publicly Displayed

Company profiles, project details, photos, and approved reviews are publicly visible on the website. Do not include sensitive personal information in public content.

3.3 Service Providers

We may share information with third-party service providers who assist us in operating the website (e.g., email delivery, hosting). These providers are bound by contractual obligations to protect your data.

3.4 Legal Requirements

We may disclose your information if required by law, court order, or governmental request, or to protect the rights, property, or safety of MediaWall Directory or others.

We do not sell your personal information to third parties.

4. Data Retention

• Account data is retained as long as your account is active. You may request deletion at any time.
• Lead data is retained for up to 2 years for business purposes, then anonymized or deleted.
• Review data is retained as long as it remains published.
• Log data is retained for up to 90 days.

5. Data Security

We implement reasonable technical and organizational measures to protect your information, including encrypted passwords (bcrypt hashing), secure session management, and HTTPS encryption. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your personal information
• Object to or restrict certain processing of your information
• Data portability — receive your data in a structured, machine-readable format

To exercise any of these rights, please contact us at privacy@mediawall.com.

7. California Privacy Rights (CCPA)

If you are a California resident, you have the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. As stated above, we do not sell personal information. To submit a request, contact us at privacy@mediawall.com.

8. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., company websites, social media). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

10. Cookies

We use essential cookies only:

• Session cookie (mediawall-session): Used to maintain your login state. Expires after 30 days of inactivity. This is strictly necessary for the Service to function.

We do not use advertising, tracking, or analytics cookies from third parties.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: privacy@mediawall.com